# Article Title Hits 1 Using patient "Googling" as a positive 78 2 Giving patients access to doctor notes 61 3 What are the traits of a good doctor? 77 4 Doctors: are you burnt out? 81 5 The empathetic doctor 106 6 Why should patients trust you? 106 7 Paying off medical school debt 88 8 Re-entering the workforce 94 9 Phone vs. E-mail 114 10 You're fired! 126 11 Improving the doctor-nurse relationship 96 12 Why doctors should have clean & organized offices 111 13 How to connect with your patients 106 14 Talking to patients on their level 100 15 How customer service can be a marketing tool 94 16 The doctor/patient relationship: service vs. hospitality 269 17 The doctor’s office environment: how to make your office relaxing 323 18 Why cosmetic physicians should encourage online reviews 291 19 Customer service rule number 2: your front desk 266 20 Customer service rule number 1: Question asking and answering 252 21 Why should doctors blog? 475 22 Why should doctors use Twitter? 259 23 The balance of technology 237 24 Technology advancing the science of medicine 326 25 How to get your patients to review you 374 26 Honesty: The Patient-Doctor Bond 330 27 Online reviews: when legal action happens 333 28 Medicare cuts mean wise investment in your marketing dollars 378 29 Engaging your patients on Facebook 458 30 Using technology to enhance patient care 325 31 Three keys to winning patients in the digital age 330 32 Social media is the next word of mouth marketing 250 33 Leadership in Health: Dreaming of Better Healthcare 340 34 Why Are Physicians and Healthcare Providers Reluctant To Adopt New Technologies? 486 35 Using Creativity and Science to Provide Better Healthcare. 323 36 Healthcare marketing: How is finding the source of pain for clients the first step in healing? 886 37 Breaking Out of the Mold of Conventional Wisdom: How Can Thinking Differently Make a Difference? 512 38 Why Do Physicians Need to Be Active Listeners? 429 39 What Are Benefits of Accountable Care Organizations (ACOs)? 958 40 The Importance of Hospital Safety to Patients (Consumer Reports Survey Commentary) 626 41 Healthcare Purchasing Survey Suspended 334 42 What Do Patients Look For When They Search Online For Doctor Reviews? 670 43 Is Advertising in Yellow Page Directories an Obsolete Marketing Strategy for Doctors? 641 44 Are the New Changes in Google Places Helpful for Doctors to Reach Out to Patients? 566 45 Are Online Reviews of Doctors Reliable and Trustworthy? 506 46 Why is a Social Media Policy Essential for a Doctor’s, Healthcare Practice and Clinic's Reputation? 607 47 Can Medical and Healthcare Providers Afford to Wait in Deploying a Social Media Campaign? 644 48 Kindle Fire Contest Rules, Terms, and Conditions 296 49 Why is Determining the Economic Value of Patients Important for Your Healthcare Practice? 508 50 How Will Verified Reviews Serve Patients, Providing Feedback to Improve Doctor/Patient Relations? 717 51 How Does Google Display Network Targeting Help Healthcare Practices and Physicians? 386 52 Are Top 10 Lists for Doctors No Longer a Credible Method to Find a Great Physician? 466 53 Is the Decline of Yellow Page Directories Due to the Growth of Online Reviews? 663 54 What Role Should Google+ Play in Healthcare Social Media Strategy? 512 55 How Do You Find Out Your Patient’s Pinterest? 444 56 Are Top Doctors Ready to Gamify? The Gamification of Online Reviews. 1309 57 Why are Verified Reviews® Needed to Protect Doctors? - Open Letter from Physician Advisory Board 1029 58 Are Posting Negative Reviews Good Medical Public Relations Policy? 1639 59 How Will Verified Reviews® Improve the Delivery of Healthcare and Improve Patient Outcomes? 735 60 What are the Best Practices for Online Reviews? 850 61 Protecting Both Doctors & Patients with Verified Reviews® 2899 62 Online Reputation Management for Doctors - Katie Couric reports 2425 63 How patients find doctors in the digital era. 1215 64 Are you paying phone directories for negative reviews? 947 65 Don't be a victim of bad reviews. Manage your doctor-patient relationships in the clinic and online. 1369 66 What doctors should know: demise of traditional advertising and rise of Internet advertising 953 67 Would you depend on a clown to boost your online reputation? 550 68 Learn from patient feedback 1001 69 Don't Be A Victim of Bad Online Reviews 930 70 Why do I see poor return on investment (ROI) with traditional advertising such as print ads & radio? 1048 71 Credential Protection Website - Patient Relationship Management 1321